Welcome to Sapnlok, www.sapnlok.com.
This section outlines our Privacy Policy for our website and native mobile applications. Please note that our Privacy Policy may change without prior notice, and we recommend reviewing it regularly.
The protection and security of your personal information is one of our top priorities at Sapnlok. This Privacy Policy details our practices regarding the information collected from users of our website and native mobile applications. Sapnlok is authorized to use the website and native mobile applications for commercial purposes under a Platform License Agreement.
The terms "We", "Us", "Our", and "Company" refer to Sapnlok. The terms "You", "Your", and "Yourself" refer to the users. This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the rules made thereunder, as well as the amended provisions pertaining to electronic documents/records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic, or digital signature.
This Privacy Policy is a legally binding document between you and Sapnlok. The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the "I accept" tab or by use of the website or by other means) and will govern the relationship between you and Sapnlok for your use of the website www.sapnlok.com.
This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 under the Information Technology Act, 2000, which require publishing of the Privacy Policy for the collection, use, storage, and transfer of sensitive personal data or information. Please read this Privacy Policy carefully. By using the Website, you indicate that you understand, agree, and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website.
By using our website or native mobile applications, you agree to accept the terms of this Privacy Policy and our Terms of Use. By accessing or using our website and native mobile applications, you expressly consent to our collection, use, and disclosure of your personal information as described in this Privacy Policy. This policy applies to all users, whether they visit the website or native mobile applications without transacting business or are registered users.
PERSONAL INFORMATION WE COLLECT
By accepting this Privacy Policy, you authorize Sapnlok to collect, store, and use any information that you provide on our website or native mobile applications. The information we collect includes:
Information You Provide
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Contact Information: We may collect details such as your name, email address, mobile number, phone number, street address, city, state, postal code, country, and IP address.
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Payment and Billing Information: When you make a purchase, we collect your billing name, billing address, and payment method. However, we do not collect your credit card number or expiry date on our site.
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User-Posted Information: We collect any information you share publicly on our website or on third-party social media sites associated with Sapnlok.
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Demographic Information: We may gather demographic details about you, including your preferences, the events you are interested in or attend, tickets you purchase, and other information provided during your use of our site. This may also include responses from surveys.
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Other Information: When you use our website, we may collect data about your IP address and browser type, the website you came from, the duration of your visit, the pages you accessed, and the website you visit after leaving us. Additionally, we might collect details about your mobile device or the operating system version of your computer or device.
Information Collected Automatically
- Cookies: Data collected by means of cookies installed on your hard drive, which help us enhance your browsing experience.
- Usage Data: Information such as the IP address of your computer, the server from which you are accessing our website and native mobile applications, details of the web browser and operating system used, and the date, time, and place of accessing our services.
Data Deletion Requests
Customers can request the deletion of their data by emailing us at sapnlok@gmail.com.
We are committed to protecting your personal information and ensuring your privacy. For any queries or concerns regarding this policy, please contact us at the provided email address.
HOW DO WE USE YOUR PERSONAL INFORMATION
We may use the collected information for the following purposes:
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To Contact You: We use your information to confirm purchases or for promotional purposes.
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To Respond to Requests: Your information helps us confirm your event or contest registration.
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To Improve Services: We use your data to personalize your experience, including displaying content based on your preferences.
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To Analyze Trends: Your information helps us understand site trends and customer interests, improving our website and products. We may combine your data with information from third parties.
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For Security: Your information helps us protect our company, customers, and website.
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For Marketing: We may send you information about promotions, offers, new features, or products that may interest you. This could include our own or third-party offers.
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To Send Transactional Communications: We use your information to send emails or SMS about your account or purchases.
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As Permitted by Law: We use your information as allowed by applicable laws.
HOW DO WE SHARE YOUR PERSONAL INFORMATION
At Sapnlok, we prioritize your privacy. We share your personal information with third parties only when necessary to run our business and provide top-notch service. Here’s how we handle your information:
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Service Providers: We work with trusted third-party providers for various services:
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Delivery: Our delivery partners ensure your products reach you safely.
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Legal Compliance: We may share your information to comply with legal obligations, respond to legal requests, or prevent fraud.
We do not sell or rent your personal information to third parties for marketing purposes. This is a summary; please review our full Privacy Policy for more details on how we handle your information.
Cookies and Tracking Technologies
We use cookies and similar technologies to improve your browsing experience on our website. You can manage your cookie preferences through your browser settings to refuse cookies or get alerts when cookies are used.
Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites.
Data Security
We employ reasonable security measures to safeguard your personal information. However, no internet or electronic storage method is entirely secure.
Your Rights
You can access, correct, or delete your personal information. For privacy-related questions or concerns, please contact us at sapnlok@gmail.com.
Privacy Policy Updates
We may revise our Privacy Policy from time to time. The most recent version will be available on this page with its effective date.
Get in Touch
For further details about our privacy practices, if you have any questions, or if you wish to file a complaint, please reach out to sapnlok@gmail.com
